FAQ

Where is your office?

Our headquarters are in Aberdeen, Scotland.

What are your opening hours?

Our offices are open Monday to Friday, 8:30 to 17.30pm and we can provide SAP Support outside of these hours if required.

Which industries do you work with

We work with a wide range of industry sectors including; Pharmaceuticals, Manufacturing, Public Sector, Local Authority, Oil & Gas, Higher Education, Transport, Utilities, Hospitality, Retail and more. 

What SAP Accreditation does Absoft have?

  • SAP Services Partner
  • Certified Partner Centre of Expertise (PCoE).

Do you use offshore resource in your support centre?

No, all of our services are delivered from our permanent UK based SAP consultants.

Do you work internationally?

Yes, we have worked in over 44 countries worldwide.

Do you work onsite at customer’s offices?

Yes, we currently have staff working in front house positions as well as back office staff.

Do you provide hosting and cloud services?

Yes, we can provide enterprise level hosting and cloud services using market leading technologies.

Which project methodology do you use?

We follow a structured and formalised project methodology which enables us to achieve consistent and continued excellence in our deliverables. Read about Absoft’s project methodology here.

Can you help with SAP mobility?

Our team of dedicated SAP mobility consultants can help you produce a clear vision of how available SAP mobile technologies would impact your business, develop business cases, and prepare a strong mobile strategy to enable a best practice implementation.

Are you ISO accredited?

Absoft holds ISO 20000 (Service Management) and ISO 27001 (Information Security) certification.

Are you ITIL Aligned?

Yes.

Are you Achilles registered?

Yes, here are our registration numbers:

  • FPAL 10040594
  • JQS 28222
  • Sellihca 112470

Our systems contain sensitive information, are your consultants security checked for handling such data?

Yes, all of our consultants are CRB checked and approved.

Do you offer training?

Yes, we provide corporate SAP training to companies. If you are looking for SAP training as an individual, please visit the SAP Training Academy website. 

Which SAP modules do you cover?

  • ABAP development
  • SAP NetWeaver & SAP Solution Manager
  • Finance & Control
  • HR, Payroll & Self Service
  • Supplier Relationship Management
  • Supply Chain & Logistics
  • Plant Maintenance
  • Analytics

Why should I choose to work with Absoft?

We have been working with SAP since 1991 and our consultancy staff has over 500 years combined experience in working with SAP.  Absoft pride ourselves on being large enough to meet the demands of clients of all sizes, yet small and agile enough to be responsive and flexible to meet your needs.