Flexibility

Focus on flexibility

Every customer is different. That’s why Absoft puts the focus on what suits your way of doing things.

It means we think laterally - finding a new solution to a challenge when none of the standard solutions is appropriate.

And it’s about taking that extra step: putting in the time, effort and commitment that makes the difference between adequate and excellent.

With Absoft, flexibility can mean all this:

• delivering a solution that meets your functional, budgetary and schedule requirements
• keeping it cost-effective - not proposing upgrades you don’t need
• finding a way around operational constraints - for example, when your key staff are unavailable
• tailoring support to suit the way you work
• rolling forward unused support hours to meet peak demand
• redeploying unused support hours for development, training or process improvement
• letting you move between support levels to smooth out peaks and troughs in demand

Commercial flexibility

Once we’ve formulated our functional and technical proposal, we’ll turn our attention to the business side of things.

And instead of a standard commercial package, we’ll recommend a tailored regime based on cost-effectiveness and trouble-free operation. As well as budgetary and schedule requirements we’ll look at:

• any existing SAP software licences
• potential overlaps with other service providers
• the management implications of our recommendations
• the commercial, contractual and support status of your IT infrastructure
• the best way to handle your system maintenance

"We needed an elastic project, with space for our internal process checks. Absoft were flexible enough to accommodate all our requirements, and deliver a working system in the manner and to the timescale we set out."

Steve Perrott – Business Analyst, FMC Technologies Ltd