SearchSAP: SAP news, tips and expert advice

Exclusive news, tips and expert advice about SAP and the enterprise resource planning (ERP) software market.

• Web 2.0, multichannel tools found lacking in latest Gartner customer service rankings

  Thu, 08 May 2008 09:54:04 EDT

  Little has changed since Gartner last ranked CRM for customer-service contact centers. CRM vendors need to adapt to the changing customer service environment, Gartner warns.

  

  
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• SAP shifts down on marketing of ERP product

  Thu, 08 May 2008 09:46:21 EDT

  SAP CEO Henning Kagermann set the Business ByDesign bar high. Too high. Humbled, the company is now taking a more modest approach.

  

  
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• SAP support dilemma highlighted at Sapphire

  Wed, 07 May 2008 11:12:02 EDT

  SAP said it added nearly 200 new customers to its new Enterprise Support offering, just as Rimini Street said it will add SAP products to its third-party support alternative.

  

  
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• SAP CEOs preach networks, collaboration and BPM

  Wed, 07 May 2008 09:34:39 EDT

  Business networks and collaboration are the new competitive differentiators, SAP's co-CEOs said. Newly planned BPM tools will help users get there.

  

  
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• SAP starts to meld Business Objects partners into PartnerEdge

  Wed, 07 May 2008 08:58:37 EDT

  SAP starts to bring Business Objects' service and solutions partners into its PartnerEdge program fold.

  

  
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• Business Objects brings BI to business

  Tue, 06 May 2008 13:50:34 EDT

  Business Objects CEO Johnathan Schwarz explains why business intelligence for businesspeople is finally viable.

  

  
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• SAP teams with IBM, HP to bring ERP to midmarket

  Tue, 06 May 2008 08:28:30 EDT

  SAP is teaming with IBM and Hewlett-Packard. The point? Convincing midmarket customers that buying and installing Business All-in-One is effortless.

  

  
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• Bank of America outlines its choice of SAP over Oracle

  Mon, 05 May 2008 16:21:20 EDT

  Bank of America explained at a Sapphire conference session how to select an ERP vendor with maximum diligence and risk management built in.

  

  
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• SAP and RIM team to bring native CRM to BlackBerry

  Fri, 02 May 2008 14:36:54 EDT

  Running SAP CRM natively on the BlackBerry -- and other SAP applications in the future -- promises to change the mobile access game, according to SAP.

  

  
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• SAP delays on-demand ERP

  Wed, 30 Apr 2008 11:39:05 EDT

  SAP is scaling back development of Business ByDesign, its ERP application for the midmarket, postponing its targets 12 to 18 months.

  

  
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