Relationships, Relationships, Relationships
Absoft's sole focus is to help our clients get the best possible return on their investment in SAP. We listen, assess, advise and educate, and we’re pro-active, sharing knowledge and experience of the latest developments in the SAP product range, and helping customers understand how new features and technologies could benefit them.
Technical and business understanding…and sharing it
The key to our client relationships is our unequalled ability to combine technical expertise with business understanding. And because change management is crucial to successful implementation, informal knowledge transfer during the delivery process is followed by formal training, which we develop and deliver as required.
Actively seeking new ways for clients to benefit from technology
And training isn’t the end of the story. New solutions are continually being incorporated into the SAP product portfolio, and a key part of our role as an SAP Partner is to keep abreast of these technologies and make sure our SAP users benefit from them. We’ll keep you informed of relevant developments, explain what’s involved in any changes, and what you can expect from the end result.
“Don’t just take our word for it…”
‘Why Absoft?’ For the best answer to that question, just ask our clients. They’ll tell you about the importance of our exclusive focus on SAP, and the value of having an expert, knowledgeable team with a strong customer focus. They may even mention that Absoft is one of the best SAP service providers in the UK and Ireland.
Ask them about our company culture and ethos and they’ll use words like ‘professional’, ‘ethical’, friendly’ and flexible’.
We’re confident of their answers, because every two years we commission a thorough customer survey. In the most recent survey, an overwhelming majority confirmed that Absoft provides value for money and delivers on time, to budget and to specification. We also received unprompted plaudits for our ability to ‘get under the skin’ of our clients’ requirements, and identify ways they can get more out of their SAP systems.
"They provide a full package, and what they deliver for the contract relates to what you expect to get. They also look outside the box and offer more value than you anticipated."
Chris Earl – Group IT Manager, John Cotton Group