SAP HR/Payroll Support Outsourcing – A Trend Gone Wrong
"Companies whose systems are supported by overseas support centres are discovering that they lack the UK-specific expertise in these critical compliance related areas and that’s when they come to Absoft for help"
- Don Valentine, Absoft Commercial Director
We are now seeing a growing evidence that the trend for UK Companies to outsource their SAP support to organisations with overseas support capabilities hasn't always worked. This is especially evident in domains such as HR/Payroll where the accurate and timely application of country specific legal changes is a core component of the support service.
--> Have you implemented SAP HR/Payroll with an overseas partner?
--> Are you confident it's fully compliant with UK legislation?
--> Do you know the consequences if it is not compliant?
The trend over the past few years for UK companies to outsource their SAP support to organisations with overseas support capabilities has now become one of the most common HR/ Payroll UK compliance issue of 2018. What is even worse is that many companies might continue this practice in 2019.
We're still seeing companies falling foul and being investigated by HMRC for not adhering to UK legislation due to a basic lack of awareness of what needs to be done and/or poor deployments of the updates provided by SAP.
Getting your payroll wrong or not complying with HMRC requirements are potentially a very high price to pay for some anticipated IT support cost savings, which are often more than offset by costs of manual workarounds or remedial action.
If you are suffering issues with RTI, PAE, Pensions or have other compliance related concerns drop our expert team a line today. Absoft's HR/Payroll team is fully UK based and has been assisting clients since 1991 to stay on the right side of HMRC and away from the hefty fines.